What is an agentic AI system?+
An agentic AI system is an architecture in which one or more large language models (LLMs) can plan tasks, use external tools — such as databases, APIs, or search engines — and execute actions autonomously to achieve a goal. Unlike a conventional chatbot, an agent can complete multi-step workflows without human intervention at each stage.
What is RAG and how does it help businesses?+
RAG (Retrieval-Augmented Generation) is a technique that combines a language model with an information retrieval system. Instead of relying solely on the model's pre-trained knowledge, the system first retrieves the relevant documents or passages from a corporate corpus and delivers them to the LLM as context. The result is accurate, cited, and updatable answers without retraining the model.
How much does it cost to implement an AI system for a business?+
Cost depends on scope, data complexity, and existing infrastructure. A conversational assistant or RAG pipeline over internal documentation can be delivered in four to twelve weeks. More complex agentic architectures or integrations with core systems require longer timelines and larger budgets. KAIX LAB works with a fixed scope agreed in writing before starting.
How long does it take to build a custom AI system?+
A basic chatbot or assistant connected to internal data can be live in two to four weeks. A production RAG system with evaluation, guardrails and observability requires four to eight weeks. Complex agentic architectures with multiple tools and security review take between eight and sixteen weeks. Timelines are agreed in writing during the diagnosis phase.
What is the difference between RPA and AI automation?+
Robotic Process Automation (RPA) executes fixed rule sequences over interfaces or APIs; it does not understand context or handle variability. AI — especially LLM-based systems — can reason over natural language, interpret unstructured documents, adapt to variable inputs and make context-dependent decisions. For repetitive, well-defined flows, RPA is sufficient and cheaper; for processes with variability or that require semantic understanding, AI is necessary.